We pride ourselves on offering a delivery service that knows no bounds. Whether it's a towering tree for your garden or a delicate scented candle to set the mood, we've got you covered. See below for a list of zip codes around the Chicagoland area we serve. Our standard delivery charge for orders is $99. We deliver using our own vehicles or trusted partners. In addition, there will be an additional one-time $50 special fee pertaining to some oversized items or 10 or more bagged items of soil, mulch, fertilizers and others. We also offer an assembly + set up service prior to delivery for eligible items such as furniture for an additional $50 fee. We know everyone is busy; once a delivery date is confirmed and you need to reschedule the date prior to the originally scheduled date, we'll reschedule your delivery for no additional cost. If you need to reschedule on the actual scheduled delivery date, however, an additional $50 fee will be charged.
We offer free curbside pickup at our retail store at 3132 Lake Avenue in Wilmette, IL., between 10 am and 5 pm every day.
Once your order is ready for pickup, you'll receive an email notification including your order number. Our curbside pickup service is located on the south east corner of the store building facing Lake Ave.
Please note, due to the perishable nature of the products we offer, all curbside orders must be picked up within 48 hours. Orders not picked up in that time frame may be refunded and subject to a 10% restocking fee.
Click here for our store map.
Returns accepted within 14 days with receipt (e-mail confirmation). Refunds issues only in original tender. Please no returns on sale, holiday, altered, or special order merchandise. Returns without a receipt receive store credit at the lowest price offered. Thank you! Annuals, perennials, roses, specialty and indoor plants carry no guarantee.
On-Site Planting Service
We also offer planting service at your property. The planting fee is 100% of original retail price of plants, or the minimum planting fee of $150, whichever greater. For instance, if you purchase a tree at a discounted price of $300 (the original price of $500), the planting service for the tree is $500, not $300. Did you know that Chalet planting service comes with a 1-year warranty? Click here to learn more. Ask our plant specialist in store or select the planting fee deposit of $150 during checkout while shopping online.
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