Delivery
Delivery zone includes the North Shore Suburbs North up to Winthrop Harbor and Wauconda; North Side of Chicago to downtown and Southwest to Oak Park. Delivery prices are $75 ($45 for Wilmette).
Stacking service is now included for Firewood deliveries!
Guidelines:
- Stacking location must be accessible by hand-cart
- Stacking in a garage is OK if no vehicles are present
- Stacking is NOT available:
- in basements
- in 2 separate locations
- up or down steps / steep embankments
- under clearances less than 7'
- over unshoveled snow
- through gates or passages less than 36" wide
Free In-Store Pickup
We offer free in-store pickup at our retail store at 3132 Lake Avenue in Wilmette, IL. After your order, we will prepare the product within 2 hours unless you hear otherwise. If you are planning to pick up more than 3 days after purchase, please respond to your Order Confirmation email to let us know.
Mid-Size SUV and larger can fit a 1/2 Face Cord for pickup. Larger amounts, we recommend delivery.
Returns
Returns accepted within 14 days by replying directly to our order confirmation email. Refunds issued only in original form of payment.
