About Chalet Rewards Program

If you are already a member, see above to learn how to unlock your rewards points.

To access your rewards points balance

Log into your account using your email address. It’s important to use the same email when making a purchase with us online or in store. This will ensure that you get credit for the points earned on your purchases. Your reward points balance will be displayed under the “Rewards” tab. 

How do you redeem your points for discounts?

In-store: By using your email address at check out, you can redeem points you have earned in your account for savings on your purchase. 

Online: Please make sure that you are logged into your account using your email address. On the Checkout Page, view the dropdown menu on the righthand side and you’ll see your point balance with options to apply savings on your purchase.  You can redeem one coupon at a time.

Rewards points may be redeemed for purchases in our Retail Store or online.  Points are not eligible for payments for Chalet Landscape Services.

How to earn points

Every dollar you spend on purchases earns one point*. Points may be redeemed for coupons and savings on future purchases in the following increments.

100 points

$3 off

200 points

$6 off

300 points

$9 off

500 points

$15 off

1000 points

$30 off

2500 points

$75 off

5000 points

$150 off

10000 points

$300 off

In addition, you can earn points in other ways:

Create an account

100 points

Sign up for Weekly Landscape Maintenance Service

1000 points

Sign up for Landscape Design Retainer Contract

1000 points

Sign up for Signature Onsite Annual Refresh

500 points

Sign up for Winter Pruning service

500 points

Set up auto-payments for your landscape Invoices

50 points

See "New Ways to Earn Points" above for a complete listing.

*Points are not earned for Sales Tax and any service-related charges including but not limited to: landscape services (materials + labor), delivery, planting, assembly, stacking, etc. Points
are earned in whole dollar amounts only. Returning product will result in a corresponding deduction of points from your account.

Additional Benefits

Birthday

Submit your birthday and you’ll automatically receive a complimentary $5 coupon in your account on your special day.

New VIP Perks

Earn extra points and benefits by reaching VIP status levels.  See above for a complete description of our new VIP program and perks.

Exclusive offers

Chalet Rewards members will receive special offers and discounts, advance notice of special events and classes, and invitations to Rewards member only events including Chalet’s annual Holiday Preview Shopping event.

Point Expiration

Your points and coupon(s) will remain valid for 6 months.  Your reward points will expire if there has been no activity in your account in the previous 6 month period.  To keep your account and points active, simply make a purchase or redeem points within the 6 month period.   For example: You earned 100 points on July 1, 2022. Your 100 points (and a $3 coupon) will expire on January 1, 2023 unless you make a purchase or redeem points during that time period.

Your VIP Status

Once you have reached "Bud" or "Bloom" status, you will maintain that status for a period of 12 months.  To maintain that status beyond the 12 month period, you must continue to meet the eligibility requirements. 

Exclusions

Rewards points are not earned for

Purchases using Rewards points or Chalet Gift Cards as a method of payment.

Sales tax and any service-related charges including but not limited to: landscape services (materials + labor), delivery, planting, assembly, stacking, etc.

Additional Information

This is a permission based (opt-in) only program; you must sign up to participate. Previous purchases are not eligible for Chalet Rewards points. Returned items will show on your account as deducted points. Chalet reserves the right to change or rescind the Chalet Rewards program at any time.

By signing up for Chalet Rewards program, you agree to receive Chalet marketing emails. You can always subsequently choose to opt out from our marketing emails and acknowledge that you no longer wish to receive an updates on your Rewards account and special offers.

If you have any questions about the Chalet Rewards Program,
please contact us at hello@chaletnursery.com or call us at 847-256-0561.