Shipping Info
Delivery
As plants are perishable, we take care to deliver them by hand using our own vehicles or trusted partners.
We offer Same-Day delivery!
Free 7-Day Delivery over $300!
Prices for plants depend on location (starting at $35 in Wilmette)
Delivery zone includes the North Shore Suburbs North up to Winthrop Harbor and Wauconda; North Side of Chicago to downtown and Southwest to Oak Park.
For plant material not planted by Chalet, there is a 1-year, 50% merchandise credit guarantee.
Free In-Store Pickup
We also offer free in-store pickup at our retail store at 3132 Lake Avenue in Wilmette, IL.
After your order we will prepare the product within 1-2 hours. You will receive an email notification when your order is ready.
If you are planning to pick up later than 2-3 days after purchase, please respond to your Order Confirmation email to let us know.
For plant material not planted by Chalet, there is a 1-year, 50% merchandise credit guarantee.
Planting & Landscape
We also have a planting service which can be selected upon checkout as well.
Pricing is 50% of order value.
If you have a bigger project in mind, you can call our Landscape team at 847-688-0561.
For plants planted by Chalet, there is a 1-year, 100% replacement guarantee.
Indoor Plants, Custom Containers and delicate gift items that are hand delivered carry a lower delivery price starting at (standard is $8 in Wilmette).
Coming Soon... Subsription delivery for dog food and more!
Returns accepted within 14 days by replying directly to our order confirmation email. Refunds issued only in original form of payment.