Shipping Info

Delivery

As plants are perishable, we take care to deliver them by hand using our own vehicles or trusted partners.

We offer Same-Day delivery!

Free 7-Day Delivery over $300!

Prices for plants depend on location (starting at $35 in Wilmette)

Delivery zone includes the North Shore Suburbs North up to Winthrop Harbor and Wauconda; North Side of Chicago to downtown and Southwest to Oak Park.

For plant material not planted by Chalet, there is a 1-year, 50% merchandise credit guarantee.

Free In-Store Pickup

 We also offer free in-store pickup at our retail store at 3132 Lake Avenue in Wilmette, IL.

After your order we will prepare the product within 1-2 hours. You will receive an email notification when your order is ready.

If you are planning to pick up later than 2-3 days after purchase, please respond to your Order Confirmation email to let us know.

For plant material not planted by Chalet, there is a 1-year, 50% merchandise credit guarantee.

Planting & Landscape

We also have a planting service which can be selected upon checkout as well.

Pricing is 50% of order value.   

If you have a bigger project in mind, you can call our Landscape team at 847-688-0561.

For plants planted by Chalet, there is a 1-year, 100% replacement guarantee.

Indoor Plants, Custom Containers and delicate gift items that are hand delivered carry a lower delivery price starting at (standard is $8 in Wilmette).

Coming Soon... Subsription delivery for dog food and more!

Returns accepted within 14 days by replying directly to our order confirmation email. Refunds issued only in original form of payment.