About Our New Rewards Program
If you are already a member, see above to learn how to unlock your rewards points.
To access your rewards points balance:
Log into your account using your email address. It’s important to use the same email when making a purchase with us online or in store. This will ensure that you get credit for the points earned on your purchases. Your reward points balance will be displayed under the “Rewards” tab.
How do you redeem your points for discounts?
In-store: By using your email address at check out, you can redeem points you have earned in your account for savings on your purchase.
Online: Please make sure that you are logged into your account using your email address. On the Checkout Page, view the dropdown menu on the righthand side and you’ll see your point balance with options to apply savings on your purchase. You can redeem one coupon at a time.
Rewards points may be redeemed for purchases in our Retail Store or online. Points are not eligible for payments for Chalet Landscape Services.
How to earn points:
Every dollar you spend on purchases earns one point*. Points may be redeemed for coupons and savings on future purchases in the following increments:
100 points: $3 off
200 points: $6 off
300 points: $9 off
500 points: $15 off
1000 points: $30 off
2500 points: $75 off
5000 points: $150 off
10000 points: $300 off
In addition, you can earn points in other ways:
Create an account: 100 points
Sign up for Weekly Landscape Maintenance Service: 1000 points
Sign up for Landscape Design Retainer Contract: 1000 points
Sign up for Signature Onsite Annual Refresh: 500 points
Sign up for Winter Pruning service: 500 points
Set up auto-payments for your landscape Invoices: 50 points
See "New Ways to Earn Points" above for a complete listing.
*Points are not earned for Sales Tax and any service-related charges including but not limited to: landscape services (materials + labor), delivery, planting, assembly, stacking, etc. Points
are earned in whole dollar amounts only. Returning product will result in a corresponding deduction of points from your account.
Birthday: Submit your birthday and you’ll automatically receive a complimentary $5 coupon in your account on your special day.
New VIP Perks: Earn extra points and benefits by reaching VIP status levels. See above for a complete description of our new VIP program and perks.
Exclusive offers: Chalet Rewards members will receive special offers and discounts, advance notice of special events and classes, and invitations to Rewards member only events including Chalet’s annual Holiday Preview Shopping event.
Your points and coupon(s) will remain valid for 6 months. Your reward points will expire if there has been no activity in your account in the previous 6 month period. To keep your account and points active, simply make a purchase or redeem points within the 6 month period. For example: You earned 100 points on July 1, 2022. Your 100 points (and a $3 coupon) will expire on January 1, 2023 unless you make a purchase or redeem points during that time period.
Your VIP Status: Once you have reached "Bud" or "Bloom" status, you will maintain that status for a period of 12 months. To maintain that status beyond the 12 month period, you must continue to meet the eligibility requirements.
Rewards points are not earned for:
Purchases using Rewards points or Chalet Gift Cards as a method of payment.
Sales tax and any service-related charges including but not limited to: landscape services (materials + labor), delivery, planting, assembly, stacking, etc.
This is a permission based (opt-in) only program; you must sign up to participate. Previous purchases are not eligible for Chalet Rewards points. Returned items will show on your account as deducted points. Chalet reserves the right to change or rescind the Chalet Rewards program at any time.
By signing up for Chalet Rewards program, you agree to receive Chalet marketing emails. You can always subsequently choose to opt out from our marketing emails and acknowledge that you no longer wish to receive an updates on your Rewards account and special offers.
If you have any questions about the Chalet Rewards Program,
please contact us at firstname.lastname@example.org or call us at 847-256-0561.