Most products that you see online can be picked up at our retail store in Wilmette, IL. We know you're busy, so we want to make your pickup experience as seamless as possible. Above, you'll see a picture of our dedicated online pickup parking space. You can park there when picking up your order. Someone will be right with you to help load the items into your car.
In order to ensure the fastest delivery service possible, you can text us before you head to Chalet (don't text and drive though). Just text the word "pickup" to the short code 555-888. Yes, it's just 6 digits. Weird, but it works! We will recieve that message and get your order ready for you to grab and go!
Alternatively, you may come in and shop for additional items. You can coordinate the pickup with one of our staff.
Please pickup any plant orders within 14 days. After that date, we will refund the order and return the plant to our shelves to be available for other customers.