Delivery & Planting As plants are perishable, we take care to deliver them by hand using our own vehicles or trusted partners.
Delivery zone includes the North Shore Suburbs North up to Winthrop Harbor and Wauconda; North Side of Chicago to downtown and Southwest to Oak Park. Delivery prices depend on location (starting at $35 in Wilmette). For more details, clickhere.
We offer Same-Day delivery!
For Chalet's Planting Service, standard pricing is 50% of the price of the plant in your shopping cart, with a minimum of $75, in addition to the delivery fee. Fees do not include tree or stump removal. Larger orders may require separate labor quote. Plantings carry a 1-year full guarantee.
For plant material not planted by Chalet, there is a 1-year, 50% merchandise credit guarantee.
Free In-Store Pickup We offer free in-store pickup at our retail store at 3132 Lake Avenue in Wilmette, IL. After your order, we will prepare the product within 2 hours unless you hear otherwise. If you are planning to pick up more than 3 days after purchase, please respond to your Order Confirmation email to let us know. Returns Returns accepted within 14 days by replying directly to our order confirmation email. Refunds issued only in original form of payment.